Account & Data Deletion Policy

Last updated: March 14, 2026

WineBro respects your right to delete your account and all associated personal data. This page explains how to request deletion and what happens when you do.

1. How to Delete Your Account

Step 1 — Open the WineBro app and go to the Profile tab (last tab in the bottom navigation).

Step 2 — Scroll to the bottom and tap "Delete Account".

Step 3 — Confirm your decision in the dialog. This action is irreversible.

Step 4 — Your account and all data will be permanently deleted immediately.

2. What Gets Deleted

When you delete your account, the following data is permanently and irreversibly removed:

Your user profile — display name, email/phone number, age verification status
Your palate profile — quiz answers, 6-axis radar scores, archetype classification
Your tasting journal — all BroCard entries, ratings, tasting notes, favorites, and wishlist
Your gamification data — XP, level, streak, all earned badges, challenge history
Your daily recommendations — pre-computed Bro's Pick data
Your Firebase Authentication record — login credentials are removed from Firebase Auth

This cannot be undone. Once deleted, your data cannot be recovered. If you want to use WineBro again, you will need to create a new account and start from scratch. Your XP, badges, journal entries, and palate profile will be gone.

3. What Is NOT Deleted

Anonymous analytics data — aggregated, non-identifiable usage statistics may be retained for product improvement. This data cannot be traced back to you.
Crash reports — anonymized crash logs from Firebase Crashlytics may be retained for debugging.

4. Timeline

Account deletion is immediate. All personal data is removed from our Firestore database as soon as you confirm deletion. There is no waiting period or cooling-off period.

5. Alternative: Contact Us

If you cannot access the app or prefer to request deletion by email:

Email: privacy@winebro.app

Subject: Account Deletion Request

Include the email address or phone number associated with your account. We will process your request within 72 hours.

6. Legal Basis

This deletion policy complies with:

Google Play Data Safety requirements for account deletion
Apple App Store Review Guideline 5.1.1 (data deletion)
DPDPA 2023 (India) — right to erasure
GDPR Article 17 — right to be forgotten (for EU users)